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Shipping Information

We offer FREE STANDARD delivery with all orders (please note that currently we only send orders within New Zealand) There is a $5.00 charge for all Rural Delivery orders.

For your security, we suggest that you sign for your order on delivery.  We send all orders Signature Required UNLESS we receive an express request for the parcel to be left without Signature Required.  Please note that we will not be liable for any loss if this request is made, as the item will not be track-able and insured unless its is Signature Required.

NZ Couriers will not deliver to PO Boxes, so we will need a physical delivery address and contact telephone number please.

If your package is damaged during delivery by the carrier, please save the packaging and merchandise and notify us immediately by email or telephone.

Most orders delivered by NZ Couriers E20 Service are delivered within 2-5 business days from the order's ship date.  Please contact us immediately if you do not receive your order within 4 business days of placing your order.

To check the delivery status of your order, please contact us by email or telephone and we will provide you with the parcel's tracking details.  Please note that we are not responsible for returned articles lost in transit.

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